- Requested
Assigned automatically for all new bookings created manually or received from sales or advertising channels.
- Waiting
Assigned if the information inside the reservation is not complete. For example, if there are cancellations without confirmation, the actions of the employee or partner are expected.
- On hold
Assigned by a Finance Manager if the documents were received by the Finance Department based on the booking. This may also indicate that work with the client has started and is continuing.
- Processing
Assigned if this document or reservation is filled in during the period (for example, waiting for an additional staff trip). It can also mean working with the client when it is suspended but will resume after a while.
- Confirmed
Assigned if all data inside has confirmation. It is a sign that everything is ok and other departments can continue to work with it.
- Completed
The document is completely ready. It may mean that the customer has been served, the money has been received, or the contact has been established.
- Canceled
The reservation was canceled after receiving the reservation list or the customer canceled their decision.
- Deleted
Used instead of deleting. It implies erroneous data, or data not to be taken into account in the work. It may mean working with a client who has stopped contacting you.
You can create your own logic for working with statuses in your department or company.
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